Orchard MRT's Etude House

I could see the bright lights of Etude House as I approached it, a trademark of all Etude Houses in Singapore. (I guess, since the one in Citylink also has bright white lights shining out as well). A life-size Lee Min Ho grinned at me.

I had no idea that there was a branch of Etude House hiding between Orchard MRT and Ion Orchard.

OK it was partly because I have never shopped at Etude House! HAHA.

For a few minutes, I browsed the shelves. I was looking for this really cool product that my student had introduced to me - a nail polish pen for nail art, but that's another story. After searching for a while, I still couldn't find it.

I think it became obvious how lost I looked, because a salesperson came to ask if I needed help. He wasn't the most 'I-have-a-smile-on-my-face-forever' person in the world, but he deserved an award because he was pretty helpful and patient. I asked for the price when there was a price tag just below the product. I asked if there were any other colours when there were only pink tubes there. I couldn't even tell the difference between the eyeliner, lip gloss and nail polish pen tubes. And I am the girl, he's a man.

The lady at the cashier counter left abruptly as I left because she was carrying a box of thingamajigs, so the salesperson who had helped me quickly stepped in to take my payment. At least I wasn't kept waiting.

I paid, kept my things and prepared to leave, but to my surprise, he called out to me and handed me a facial mask. It was an O2 White Mask.

"This is for you," he said.

FREE GIFT! No price tag. I checked. Not bad, when I had only bought 2 items for under $20 only.

by ONGweiting :D

Tiger Airways' been flying with WINGS of SAFETY

Hi Tiger Airways,

YOU HAVE BEEN FLYING WITH WINGS OF SAFETY

I took your flight from Kuching back to Singapore on the 8-July,2010 No.TR2495.
But the flight was delayed due to a change of the pilot. The pilot on duty had knocked his head while inspecting the plane in Singapore. For safety reasons he was immediately replaced. As a passenger, I appreciate the wise decision as the safety of the passengers comes first.

ROOM for improvement
It would have been helpful to announce the delay to the passengers at the departure lounge so that we could call our families in advance.

singApraise.wordpress.com

Mdm Kwa Geok Choo- A brave young wife in dangerous times

Mdm Kwa Geok Choo- A brave young wife in dangerous times

When MM Lee Kuan Yew and his PAP started self-ruled Singapore in the '50s, they were facing dangerous times.
First there was the hard core Communists who "ruled" the Unions and Chinese Schools. There were constant riots, fighting and bomb threats.
When Singapore became part of Malaysia, we got caught in a war of Confrontation with Indonesia.
Similar to the news that we read this morning about bomb threats in England, France, Germany and USA , Singaporeans were then being warned about bomb threats. And then,  it actually happened, a bomb which was planted in McDonald House, along Orchard Road near Dhoby Ghaut went off. A number of Innocent office workers were killed.
Finally while we were in Malaysia, MM Lee was at a constant threat from the extremist  who saw him as a Chinese Leader infringing their rights and territory.
 Mdm Kwa Geok Choo, as a young wife, knew the dangers her husband would faced. Imagine her thoughts every morning when she saw him off to work.
But she did not falter and gave MM Lee the courage to carry on his aim of making Singapore a proud and successful nation.

Would any other women have that same courage as Mdm Kwa had ? Thought wise, many would say "yes" , but in a real life situation like hers...

We thank  you Mdm Kwa Geok Choo for your courage given to help build our Singapore .
ONG Tong It
singApraise

OCBC gave me an almost VIP treatment

On 29th Jan, my money was stuck in the ATM when I was depositing it at the Sultan Branch on that Friday night.

I thought that I could recover it from the bank the next morning. But I was too busy and only checked on it at a ATM machine on Saturday night, but the money was not in. I called a bank staff from the phone number displayed on the ATM and she told me she would forward my message to the current account department on the next working day.

On Monday, I again reported my "LOSS" to a Bank Officer Miss NG Bee Lay at the Jalan Sultan Br. and she told me she would follow up. I am happy to say that at least 3 bank officers called me up and said that they will look into it and I got my money back on late Monday evening... A bit late but at least there were no much hassle.

Why an almost VIP treatment ? Well, the amount that was stuck in the machine was only $60.00 and they called me at least 5 times to check with me and assured me.

ROOM FOR IMPROVEMENT ?
1) The Banks branch could display its Telephone Number on the door, so should there be any problems , customers like me  could called them on the next working day. OR we could leave a voice message for any urgency follow up by the bank branch officers. If a big amount had been stuck in the ATM machines, being able to call the Branch Officers directly may smooth some worries.

2) I had a problem finding the OCBC branch at Ion Orchard. Asked three working people there for directions and was sent three different ways. Would be helpful if more prominent signs are displayed.

from
serviceApraise

FUN - Our family holiday in Hong Kong Disneyland - latest updates

While we were in HongKong for the year end holiday, we of course went to the Disney Land theme park.

Although the park was small in comparison to the one at Anaheim (my wife and myself went to USA West coast for our honeymoon) and without most of the thrill rides, it more or less made up for it with its good public relations by having quite a good number of spots for photography with the Disney characters.

All the Disney carton characters clowned with everyone that went in for a photograph. We remembered Goofy, he kept jumping up and down and pointed his hand upwards nonstop when he saw my daughters, and everyone was laughing with his clowning. When I realised that he was trying to tell my daughters that they were very tall, only then he stopped jumping and nodded his head.

The shows were great, do go for the "MICKEY'S SYMPHONY". It's a 3D show and when you put on the 3d glasses, the characters ran around the 180 degree screen right in front of your very nose.

Though it was drizzling before the park closed for the night , the firework still went on for almost 20 mins.

Rooms for improvement- service and entertainment:-

Services staff were very friendly , but...

1) The queue area for the shows were held in very stuffy and hot areas.  It wasn't very comfortable standing in those confined areas packed to one another. There should be better ventilation. We left the queuing area for the "Stitch Encounter "after standing in line for about 5 mins.

2) Food was expensive. Could put some fastfood outlets as in Anaheim.

From

singApraise

A great buy and service at Raoul boutique, Suntec

Happened to walk around Suntec City Mall on the 5th Feb, and saw a sale sign outside the Raoul boutique.
Went in and bought a long sleeve shirt with the double folded cuff and selling less than a hundred dollars. The shirt is a 2 ply cotton white shirt with pink strip and its a top quality cotton as it only reflects the light when you move towards it.
The lady store manager was certainly an outstanding staff. even though I was buying a "sale " piece,she took the trouble to explain the quality of that shirt to me.

She took my measurement for their alteration. Unfortunately I would not have been able to go back on time and collect it for the Chinese New Year. I told her I would like to bring it to my own tailor for the alteration. Guess what? She agreed and gave me the piece of paper with my measurement and even advised me what to tell my tailor so that the shirt will turned out perfect.

To me, this Lady Store Manager at Raoul is indeed an excellent service staff and a good model to her colleagues in her Company. She is very proud of her company's product and wanted it to look good on me.

I didn't get her name because I was too attentive listening to her complimenting the shirt on me. Sorry, Miss.

I like that shirt you introduced to me very much, and not to worry, the alteration was perfect, thanks to you.

ROOMS FOR IMPROVEMENT

"I WILL BE BACK"

From
singApraise